Once we first reported on social networking, it really is having a heavy heart that people declare that En Masse Entertainment is shutting straight down. For anyone that play TERA or Closers, please sleep guaranteed, help for people games will stay.
This informative article will be updated much more details becomes available. Please choose “Follow” or bookmark this site and refer straight right back for updates.
Choose your platform below to look at service moving information we have now available.
Windows
Gameforge is going to be taking over publishing of TERA Computer in united states, making use of their servers set to get November that is live 12.
Account Migration web web web page: it is possible to finish Account Migration any moment. You will still be able to play until that date if you complete account migration before En Masse servers go offline.
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Account Migration is available . To make sure your account data is preserved and transmitted, please Account that is complete Migration this era. Go directly to the Account Migration web web web page to get going.
Migrate your account to unlock event that is special from Gameforge and make certain your EMP stability and development can be obtained appropriate whenever Gameforge’s united states servers available.
You will be able to continue playing on En Masse servers until that date if you migrate.
- EMP money can no much longer be bought.
- EMP can certainly still be spent in-game, and services and products will stay available until servers get offline at En Masse.
- EMP Transfer Suggestions.
Elite reputation subscriptions are not any longer available.
Recurring re re payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can nevertheless be bought through the shop that is in-game staying EMP stability.
Players that has a working elite registration will enjoy TERA Club benefits on Gameforge servers also. (Remaining membership time is likely to be carried over.)
Elite membership voucher products will likely not focus on Gameforge servers, so please make use of many of these things ahead of the host shuts down.
En Masse Ecosystems
- brand brand New Account creation – brand brand brand new
game account creation is disabled. Nonetheless, all current active records can nevertheless log on to handle their account and log on to our games. - Web shop – we’ve closed our internet shops for several items. In-game stores continues to record available products.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Discussion boards – The TERA discussion boards stay available. We possibly may upload player that is future to the News and Announcement part.
- Discord – Gameforge’s formal TERA Discord host
- Social networking reports – En Masse continues to handle the Facebook web web page and may also there share player communications until solution has transitioned to Gameforge. (take note that the Twitter account happens to be managed by the brand brand new publisher of TERA for system, therefore will no longer provide TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be maybe perhaps not active.)
- Support – Support will transfer regarding the exact same date that we transfer the video game solution. Up to that time, En Masse continues to offer help. When the transfer of solution occurs, it is important to contact the publisher that is new customer care group for almost any problems with TERA.
Will items that are account-bound held?
- It is presently maybe maybe perhaps not planned therefore players are encouraged to claim as much among these products because they require prior to the server closes.
Do i have to do prepare any such thing before servers near?
- Please claim all products in your product claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed things are lost otherwise.
- Please additionally be sure to trade all your valuable token products prior to the host shuts down as a few of them could have content that is different won’t work anymore a short while later.
What goes on to my TERA Rewards Levels?
- The Rewards-System had been system unique to En Masse that isn’t obtainable in any kind of TERA area. As a result, it unfortunately won’t be feasible to move any progress or status because of this.
- Please see Gameforge’s Transfer FAQ for lots more details.
More information in connection with transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and things can be found from the Krafton servers after acceptance of this account transfer conditions and terms (upon establishing the video game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated a brand new official tera Console Discord host
- Social media marketing accounts – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s help team for support
more information about the transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and products can be found regarding the Krafton servers acceptance that is following of account transfer conditions and terms (upon establishing the overall game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated an official that is new Console Discord host
- Social media marketing reports – Krafton has had over management of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
Just just What next?
If you have tried all this work and nevertheless require assistance, there is community of gamers on our discussion boards you can also contact help.